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Castellan DAM Warenwirtschaftssystem
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Telefonmanagement

Wollen Sie beim ersten Klingeln wissen, wer Sie anruft?

Rufnummernidentifiezierung

  • Ganz einfach mit dem DAM Telefonmanagement. Über die Rufnummernidentifizierung sind Sie schon vorher über Ihren Gesprächspartner im Bilde: Sie wissen, wen er sprechen möchte und ob dieser Mitarbeiter das Gespräch auch annehmen kann oder bereits telefoniert.

Termine eintragen

  • Nutzen Sie die Möglichkeit, per Klick Termine in den Terminkalender von DAM einzutragen oder über das Notizbuch von DAM Ihrem Kollegen mitzuteilen, wer da gerade für ihn angerufen hat.

Kundenhistorie auf einen Blick

  • Ist der Anrufer bereits Ihr Kunde, können Sie die Historie Ihres Kunden öffnen und sich sofort über nicht bezahlte Rechnungen, offene Angebote oder frühere Gespräche informieren.

Aufträge annehmen

  • Sie können auch direkt die Serviceplanung öffnen und ganz bequem einen Auftrag für Ihr Servicepersonal entgegennehmen.

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All das können Sie tun, auch wenn Sie DAM noch nicht gestartet haben sollten! DAM startet sich sofort, sobald Sie eine dieser Möglichkeiten anklicken!

Gesprächsverfolgung

  • Loggen Sie die Dauer der Gespräche, um den Erfolg der Telefonakquise besser beurteilen zu können.
  • Und Sie wissen ganz genau, wer wen angerufen hat!
 
04.07.2013
Barverkauf in neuem Gewand
Barverkauf in neuem GewandRichtig: hier gab es schon lange keine neuen nennesnwerten Entwicklungen mehr - aber bevor das Jahr zu Ende geht, gibt es noch ein kleines Verbesserungsfeature für alle, die das Modul Barverkauf nutzen:Optisch ein wenig ... weiter
 
Barverkauf in neuem Gewand

NEU!!! Automatische Email-Archivierung in DAM

Die DAM-Zeiterfassung

Neue Leihstellungsübersicht in DAM

Angebote und Auträge mit Festpreisfunktion

Prüfabfrage zur Mehrwertsteuer

Online Handbuch

Neues zum Neuen Jahr

Wer suchet, der findet - auch in DAM!

Updates der DAM Buchhaltung

DAM Update 10.1.0.2

DAM Update 10.0.9.9

DAM News zum Terminkalender

DAM - FAQ Korrektur!!!

DAM FAQ

DAM Update gemischt

DAM Update 10.1.0.7

DAM Update 10.1.0.0

DAM Update auf 10.0.9.7

DAM Update auf 10.0.0.4

DAM Update auf 9.9.9.5

DAM Update auf 9.9.7.4

DAM Update auf 9.9.6.1

DAM Update auf 9.9.5.6

DAM Update 9.9.4.0

Sammelanfrage

Statistiken über die Lieferanten/Mietkauf-News

Neues zum Bestellwesen

Neue Version 9.9.0.2

Version 9.8.9.9

Neue Version 9.8.9.0

Handbuch DAM jetzt Online

Schnittstelle zu ELSTER

Informationen zum Controllingmodul

NEU: verbesserte Verwaltung von Druckaufträgen!

DAM Warenwirtschaft bietet auch Kassenfunktion!

Nehmen Sie jetzt auch Gegenstände in Kommission!

NEU: Webshop-Anbindung an DAM Warenwirtschaft

Maskeneditor bei DAM Warenwirtschaft

Internet

 
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